Our Contingency Plan to deal with COVID-19

To our valued clients, we are putting strategies in place in order to protect the health of our clients, staff and community members. As you know, the impact that COVID-19 will have on Nova Scotians is still evolving and we continue to monitor the situation carefully. Our practice will adhere to the recommendations outlined from the Canadian Government, The Nova Scotia Health Authority and the Nova Scotia Board of Examiners in Psychology as they transpire.

We ask that our clients follow the recommended best practices in reducing the risk to others. Clients who feel that they may be at risk based on the criteria outlined by the Nova Scotia Office of the Chief Medical Officer should contact our office prior to attending their scheduled appointment. https://novascotia.ca/coronavirus/

We certainly don’t want to participate in a panic pandemic however, we want to be socially responsible and do our part to minimize both risk and number of transmissions.

Ways to Access Treatment While at Home

We also recognize the importance of delivering continued service to our clients. Over the near future, if our client’s don’t feel comfortable to leave their homes, or have been advised to remain home, they can either choose between having a phone session or participate in a Telehealth session. Our video conferencing secure and HIPAA compliant. What does that mean? It means that the services follows the guidelines set out to protect the confidentiality of your health care information. Please take a look at the security feature of Physitrack in order for you to provide informed consent to utilize this option.

How Physitrack works is that the clinician emails you a link that you click on and open. Once you click on the link, you will remain in a virtual waiting room until the clinician clicks on your name. When the clinician is ready to start the session, they click on your link and you both should be able to see and hear each other as long as your camera and microphone are on. If you choose to use this method, keep in mind that others in your own personal proximity such as at your house may be able to hear the content of your session.

How to go about your life?

Many of our clients are asking how to proceed with their daily lives. As of March 12, 2020 the Canadian Psychological Association have created a informative fact sheet making recommendations on how to cope with COVID-19. https://cpa.ca/covid-19/

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